A 99.9% Server Uptime
Our shared hosting system is based on a steady, enterprise–grade hardware architecture and a heavily customized variation of Linux. That’s why, no matter what your website is, or how many web site visitors you have, or even if there is a distributed denial–of–service attack, our web hosting servers will stay up and running and your websites will stay visible online.
Our Linux shared packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to deliver a premium hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve built our very own custom network to ensure the ultimate connection speed with the outside world.
And thanks to this, no matter which data center facilities you choose: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not content with our services, or if you find them inadequate, or if you decide that you need to have a Linux VPS packages instead of a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control of your domain names even when you cancel your account with us.
24/7 Technical Support
If you have ever had to wait for hours to receive a response, you’re aware of how maddening this can be, even more so if your web site is at stake. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be available to you and they will get back to you within 1 hour. And the best part is that their average ticket response time is just twenty minutes!