Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service team is taught to instantly care for all of our Linux shared packages clients’ inquiries and advise inquiries. Via our ticket system, it is also possible to send your request and a support crew fellow member will most likely go back to to you in less than maximum one hour. In fact, practice has shown us that the standard reaction time is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any issue you’ve got connected to our products. We’ve got consultants working continually to supply guidance every time necessary. You can utilize the ticket system or post an e–mail whenever you want, alternatively you can grab the phone or use the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require assistance while working on your online projects within the Control Panel, you are able to always select the Help control key and locate your issue in the set of articles that will came up. We have also turned lots of the articles into videos. The list of movies will show up if you click the Videos press button located on the top right.